Overview
A global retail and lifestyle brand wanted to open its first store in Rome. With no entity or HR in Italy, they needed a full local team in place within weeks to hit their launch date. We provided Employer of Record and payroll so they could hire, onboard, and manage staff properly and open on schedule.
Client challenge
Retail openings require a full team from day one. The client faced:
- No legal entity or HR infrastructure in Italy
- No in-house knowledge of Italian employment law
- Need to hire a full store team in weeks with proper payroll, contracts, and benefits
- Fixed store opening date delays would delay market entry
They needed a single partner to act as legal employer and run all workforce operations.
Our solution
What we delivered.
We delivered a fully managed EOR solution aligned to their launch timeline.
Local hiring and workforce setup
- Recruitment coordination and candidate support
- Offers and contracts under Italian law
- Statutory documentation and labor law adherence
Payroll and benefits
- Monthly payroll, tax and social security, benefits
- Adherence to Italian payroll regulations
Onboarding and ongoing HR
- Structured onboarding and orientation
- HR policies and employee lifecycle management
How we did it
Phased approach and timeline.
We ran a clear, time-bound process:
- 1Week 1
Requirements and Italian compliance review
- 2Weeks 1–2
Recruitment coordination and candidate selection
- 3Weeks 2–3
Contracting, documentation, and payroll setup
- 4Week 3
Onboarding and go-live support
This kept the launch on track with proper legal adherence.
Results
Measurable impact on business success.
24
Employees hired
Retail team onboarded in 20 days.
20
Days to workforce
Full store team operational in under three weeks.
Zero
Compliance risks
Italian labor and payroll rules strictly adhered to.
0
Launch delays
Store launched on time; no entity setup required.
Testimonial
“We needed a full team in Rome in weeks with no entity and no local HR. Jackson & Frank made it simple they were our legal employer and took care of hiring, contracts, and payroll. We opened on time and could focus entirely on the store and our customers.”
