Retail & Consumer Lifestyle

Enabling fast retail store launch in Rome

Q: How fast can I hire retail staff in Italy without a local entity?

With an Employer of Record (EOR) in Italy, you can typically hire and onboard a full store team within 2–3 weeks. In this case study, 24 retail employees were hired and onboarded in 20 days with no local entity, so the store could open on schedule.

Q: What does an EOR handle when opening a retail store in Rome?

An EOR acts as the legal employer and typically handles recruitment coordination, employment contracts under Italian law, payroll and benefits, tax and social security, and onboarding so you can focus on store operations and customer experience without setting up a local entity.

Q: Do I need a legal entity in Italy to open a retail store?

No. Using an Employer of Record in Italy, you can open a store and employ staff without establishing your own Italian entity. The EOR is the legal employer and ensures compliance with Italian labor and payroll regulations.

Q: What are the compliance risks of hiring retail employees in Italy?

Italian labor law covers contracts, working hours, benefits, and payroll. An EOR ensures proper contracts, statutory documentation, and adherence to local rules, reducing compliance risk so you can launch without delays or penalties.

Q: Can an EOR help with recruitment for a retail store in Italy?

Yes. Many EOR providers, including in this case study, offer recruitment coordination and candidate support alongside employment and payroll so you get a full store team ready for opening day without managing multiple vendors.

A global retail brand launched its first store in Rome with 24 employees hired and onboarded in 20 days zero delays, no local entity required.

July 2024Italy3 weeks

CASE STUDY

Overview

A global retail and lifestyle brand wanted to open its first store in Rome. With no entity or HR in Italy, they needed a full local team in place within weeks to hit their launch date. We provided Employer of Record and payroll so they could hire, onboard, and manage staff properly and open on schedule.

Employees hired

Days to workforce

Zero

Compliance risks

Client challenge

Retail openings require a full team from day one. The client faced:

No legal entity or HR infrastructure in Italy

No in-house knowledge of Italian employment law

Need to hire a full store team in weeks with proper payroll, contracts, and benefits

Fixed store opening date delays would delay market entry

They needed a single partner to act as legal employer and run all workforce operations.

Our solution

What we delivered.

We delivered a fully managed EOR solution aligned to their launch timeline.

Local hiring and workforce setup

Recruitment coordination and candidate support
Offers and contracts under Italian law
Statutory documentation and labor law adherence

Payroll and benefits

Monthly payroll, tax and social security, benefits
Adherence to Italian payroll regulations

Onboarding and ongoing HR

Structured onboarding and orientation
HR policies and employee lifecycle management

How we did it

Phased approach and timeline.

We ran a clear, time-bound process:

Phase 1

Requirements and Italian compliance review

Phase 2

Recruitment coordination and candidate selection

Phase 3

Contracting, documentation, and payroll setup

Phase 4

Onboarding and go-live support

This kept the launch on track with proper legal adherence.

Results

The impact of our partnership.

Employees hired

Retail team onboarded in 20 days.

Days to workforce

Full store team operational in under three weeks.

Zero

Compliance risks

Italian labor and payroll rules strictly adhered to.

Launch delays

Store launched on time; no entity setup required.

"We needed a full team in Rome in weeks with no entity and no local HR. Jackson & Frank made it simple they were our legal employer and took care of hiring, contracts, and payroll. We opened on time and could focus entirely on the store and our customers."
Global retail & lifestyle brand
Retail Operations Director

Frequently asked questions about retail store launch in Rome

Common questions about hiring and opening a retail store in Italy with EOR

How fast can I hire retail staff in Italy without a local entity?What does an EOR handle when opening a retail store in Rome?Do I need a legal entity in Italy to open a retail store?What are the compliance risks of hiring retail employees in Italy?Can an EOR help with recruitment for a retail store in Italy?

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