Overview
A global professional services firm was struggling with fragmented HR and payroll across multiple countries different systems, inconsistent processes, and heavy admin load. We implemented a centralized multi-country workforce model so they could run HR and payroll from one place, with better accuracy and lower risk, and focus on clients.
Client challenge
Expansion had created real operational strain:
- Disconnected payroll in multiple countries
- Inconsistent compliance with local labor laws
- No central HR oversight or reporting
- Admin overload and rising compliance risk
- Difficulty scaling the global workforce
They needed a partner to standardize globally while keeping local compliance right.
Our solution
What we delivered.
We designed and implemented a customized multi-country workforce model for their footprint.
Global payroll consolidation
- Single payroll flow across countries
- Standardized cycles and local tax compliance
- Automated calculations and reporting
Compliance and regulatory oversight
- Employment and labor law monitoring
- Statutory reporting and contract standards
- Centralized regulatory oversight
HR administration and reporting
- Onboarding, documentation, and lifecycle management
- Centralized reporting and visibility
- Workforce and cost analytics
How we did it
Phased approach and timeline.
We rolled out in four phases:
- 1Phase 1 – Assessment
Existing payroll, compliance gaps, and HR workflows
- 2Phase 2 – Standardization
Global policies and unified frameworks
- 3Phase 3 – Integration
Migration into one management structure
- 4Phase 4 – Optimization
Monitoring and process refinement
This delivered a single, scalable operating model.
Results
Measurable impact on business success.
Testimonial
“Our international HR and payroll were all over the place. Jackson & Frank brought everything into one streamlined operation so we have clear visibility, consistent processes, and can focus on what we do best: serving our clients.”
